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STORE POLICY

Customer Care

At elev8d apparel, we value each and every customer and strive to provide you with the most valuable experience available. Chat with us below to further learn more about elev8d or visit our about page here to learn more. 

Below is a highlighted description of our shop policy to provide you with all necessary items prior to your purchase!

Returns and Exchanges

Elev8d operates as a print-on-demand company, which means that all products are unique and produced only once ordered. As an online print design shop, we utilize a 3rd party print provider and distributor. This means that returns and exchanges are not supported if a wrong size or color is ordered.

However, in case of a damaged product or a manufacturing error, a free replacement or a refund is offered if you contact us within 14 days of product delivery. Please get in touch with our team through the contact page or email us at elev8dcreations@gmail.com and provide a clear photo showing the issue with a brief description of what appears to be the issue.

Shipping 

Utilizing a 3rd party print provider, our shipping rates provided are based on the set price of our print provider! 

 

Currently our shipping prices are applied to each individual item.

Ex. 1 Hoodie - $9.99/Shipping

    1 T-Shirt- $4.80/Shipping 

   Total - $14.79/Shipping 

We are actively working to arrange pricing in order to provide a more efficient and affordable shipping process!

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